FAQ

Livebet FAQ — Answers to All Your Questions

All your questions about registration, login, deposits, withdrawals, betting, and account management — answered in one place. If you can't find what you're looking for, contact our support team directly.

50+
FAQs
8
Category
24/7
Live Support
<2 min
Average Response Time

What do you need help with?

Jump straight to the topic you need from the sections below

Account & Registration
Questions and answers about the registration process, KYC verification, profile updates, and account security.
Deposit & Withdrawal
Rules and procedures for depositing and withdrawing funds via Mobile Pay, Nagad, Rocket, and bank transfer.
Betting & Games
Answers to all your questions about Sports Betting, live bets, casino games, and odds.
Bonuses & Promotions
How to make the most of your welcome bonus, cashback, free spins, and referral program.
Security & Privacy
Questions about password security, two-factor authentication, and personal data protection.
Mobile App
Troubleshooting guides for downloading, installing, and using the Android and iOS apps.
No results found. Try searching with different keywords.

Account & Registration

To register, you'll need an active mobile number or email address, a strong password, and your full name. You must also be at least 18 years old. A National ID (NID) may be required later for KYC verification.

Yes, creating an account on livebet is completely free — there are no registration fees. You only need to deposit if you want to play, but opening an account and browsing the platform is entirely free.

No. Under livebet's policy, each person is allowed only one account. If multiple accounts are found belonging to the same individual, all accounts and balances may be confiscated and future registration may be permanently banned.

KYC (Know Your Customer) is an identity verification process. You'll need to upload photos of the front and back of your National ID or passport. Go to "Verification" under Profile Settings to complete it. Approval typically takes 24–48 hours.

Your email and mobile number can be updated from Profile Settings. To change your name or date of birth, contact the support team and submit the required supporting documents.

Deposit & Withdrawal

After logging in, go to "Wallet" or "Deposit". Select your preferred payment method (Mobile Pay, Nagad, Rocket, or Bank). Enter the amount and complete the payment. For Mobile Pay and Nagad, funds are typically credited to your account within 1–2 minutes.

The minimum deposit at livebet is just ৳500, applicable across all payment methods. First-time depositors are eligible for a special welcome bonus.

Mobile Pay and Nagad withdrawals are usually completed within 15–30 minutes. Bank transfers may take 1–2 business days. Withdrawals may be delayed if KYC verification is not yet complete.

The minimum withdrawal amount is ৳500. You can withdraw up to ৳5,00,000 per day. Make sure your KYC verification is complete before requesting a withdrawal.

Wait 10–15 minutes first. If the balance still hasn't been credited, contact us via live chat or email with your transaction ID and a screenshot. Our team will resolve it promptly — no funds will be lost.

Betting & Games

You can bet on more than 30 sports, including cricket, football, tennis, badminton, basketball, and volleyball. With Bangladeshi fans in mind, the widest range of markets is offered for cricket and football.

Live betting lets you place wagers on ongoing matches with real-time odds that shift as the game unfolds. Log in and head to the "Live" section to see all active events and place bets at any moment.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain markets, you can use the "Cash Out" feature to partially or fully settle your bet while the match is in progress. If the Cash Out option is available, it will appear on your bet slip.

If a match is fully cancelled, your stake is refunded in full. If a match is postponed and does not resume within the scheduled time, the refund is typically processed within 24–48 hours.

Bonuses & Promotions

Your welcome bonus is automatically credited on your first deposit after registration. Bonus amounts and terms are detailed on the promotions page. A wagering requirement must be met before the bonus can be withdrawn.

Bonus funds cannot be withdrawn directly. You must first meet the specified wagering requirement — for example, a 5x wagering requirement means you need to bet five times the bonus amount. Once the requirement is met, the bonus becomes withdrawable.

You'll find your referral link in your account. When a friend registers and makes their first deposit using your link, you'll receive a referral bonus — and your friend gets a registration bonus too. See the promotions page for full details.

Security & Privacy

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email. An OTP or reset link will be sent to you. Use it to create a new password. The whole process takes just 2–3 minutes.

Go to Account Settings → Security → Two-Factor Authentication (2FA) and turn it on. You can set it up using your mobile number or Google Authenticator. Once enabled, an OTP will be required every time you log in from a new device.

Yes. livebet uses 256-bit SSL encryption. Your personal information is never sold or shared with third parties. For more details, visit our Privacy Policy read here.

Change your password immediately and enable 2FA. Log out of all active sessions, then notify our support team via email at support@livebet.fun or through live chat.

Mobile App

livebet's official Download Page You can get the Android APK or iOS link from the official site. It may not be available on Google Play or the App Store, so always download directly from the official website. Do not download from third-party sources.

Before downloading the APK, go to Settings → Security → Unknown Sources and enable it. Once the file is downloaded, tap it to install. After installation, turn Unknown Sources back off. If you run into any issues, visit our download page A step-by-step guide is provided.

Start by closing the app and reopening it. Check your internet connection. Clear the app cache (Settings → Apps → livebet → Clear Cache). If the issue persists, uninstall and reinstall the app. If it still doesn't work, open livebet.fun in your browser and log in from there.

Log in to the app with your password once. Then go to Settings → Security → Biometric Login and enable it. If your phone has a fingerprint or Face ID set up, you'll be able to log in with a single touch from that point on.
Contact Support
Live Chat
24/7 instant support. Average response time under 2 minutes.
Online Now
Email Support
For complex issues, reach out via email.
support@livebet.fun
Useful Links
Popular Questions

Livebet FAQ — Detailed Guide

Livebet is one of the most popular online betting platforms in Bangladesh. Thousands of members enjoy live betting, casino games, and Sports Betting on the platform every day. To help both new and existing members, we've compiled the most frequently asked questions all in one place on this FAQ page.

About Registration & Account

Signing up on livebet is quick and easy — the whole process takes just 2 minutes. You can open a free account with a valid mobile number or email address. After registering, you'll need to verify your mobile number via OTP. Any Bangladeshi mobile carrier works, including Grameenphone, Robi, Banglalink, and Teletalk.

Frequently Asked Do I need an NID to open an account at livebet? NID is not required for initial registration. However, KYC verification — which involves uploading your National ID or passport — is required before making large withdrawals.

Common Payment Questions

Payments are the most common topic our members ask about. The most popular payment methods in Bangladesh are Mobile Pay, Nagad, and Rocket — all of which allow instant deposits. Bank transfer is also supported, though it takes a bit longer.

Withdrawals to Mobile Pay and Nagad are typically processed within 15–30 minutes. Bank transfers may take 1–2 business days. Please note that your account must have a completed KYC verification before you can make a withdrawal.

Betting & Casino FAQ

Livebet offers both Sports Betting and Live Casino. For cricket, you can bet on Bangladesh, India, and international matches. Football coverage includes the Premier League, La Liga, Champions League, and all major leagues worldwide.

In the Live Casino section, you can play blackjack, roulette, baccarat, and Teen Patti with real dealers. The slots library features over 300 games, all fully playable on mobile.

Security & Responsible Betting

Livebet places the highest priority on member security. The platform uses SSL encryption and undergoes regular security audits. Any suspicious activity is detected and acted on immediately — the account is secured and the member is notified right away.

Responsible Betting Responsible gaming is a core part of livebet's values. Members can set their own deposit limits, betting limits, and time limits. A Self-Exclusion option is also available if you need a break. For more details, visit our Responsible Gaming View page.

Get Started Now

Got your answer? Start playing now!

Sign up, claim your welcome bonus on your first deposit, and enjoy the thrill of live betting.

Free Registration App Download
Secure Platform 24/7 Support Fast Payments Mobile Friendly
বাংলা