In Brief: livebet takes your privacy very seriously. We collect only what's necessary, keep it secure, and never sell it to third parties.
1. Introduction
Livebet.fun ("livebet", "we", "us") is fully committed to protecting the privacy of your personal information. This Privacy Policy ("Policy") explains what data we collect, why we collect it, and how we use it.
By using livebet's website, mobile app, or any of our services, you agree to the processing of your information as described in this Privacy Policy. Our Privacy Policy is built in accordance with international data protection regulations.
This policy is part of livebet's Terms & Conditionsmust be read as part of. Together, both documents form the complete legal basis of our relationship with you.
2. What Information We Collect
Livebet only collects the information needed to provide you with secure, quality service. Collecting unnecessary data goes against our policy.
Personal Identity Information
- Full name and date of birth
- Email address and mobile number
- Residential Address
- National ID or passport number (for KYC)
- Username and password (stored in encrypted form)
Financial Information
- Mobile Pay, Nagad, or other payment method account numbers
- Transaction History (Deposits & Withdrawals)
- Limited bank account details (when required)
Technical Information
- IP address and device information
- Browser type and version
- Operating System
- Login time and session details
- Gaming & Betting Activity Logs
| Data Type |
Reason for Collection |
Legal basis |
| Identity information |
Account creation and KYC |
Contractual Obligations |
| Financial Information |
Payment Processing & AML |
Legal Obligation |
| Technical Information |
Security & Fraud Prevention |
Legitimate Interest |
| Gaming Data |
Service improvement and responsible gaming |
Legitimate Interest |
3. How We Collect Information
Livebet collects information through several methods. Each method is transparent and based on your consent.
Directly from you
- When completing the registration form
- When documents are submitted for KYC verification
- Customer Support Hours
- When participating in promotional offers
Automatically
- Through cookies and tracking technologies while using the website and app
- From server logs of gaming and betting activity
- Transaction confirmation details from the payment gateway
Please Note: We will never ask for your password or payment PIN over the phone or by email. Any such request is always a scam.
4. Use of Information
Livebet uses your information for specific, limited purposes only. Your data is never used for any additional or unrelated purpose.
- Account Management: Handling registration, login, password recovery, and account security.
- Payment processing: Processing deposits and withdrawals. Maintaining transaction records.
- Identity verification: Completing the KYC process and verifying your age.
- Fraud Prevention: Detecting and preventing suspicious activity. Identifying multiple accounts.
- Customer Support: Resolving your issues and answering your questions.
- Legal compliance: Meeting regulatory requirements.
- Service improvement: Analytics to improve your gaming experience.
- Promotional Communications: Offers and updates are sent only with your consent.
- Responsible Gaming: Monitoring gaming behaviour to provide support when needed.
5. Data Sharing & Disclosure
Livebet never sells your personal data or shares it with advertisers. Data may only be shared in the limited circumstances outlined below.
Service partners
Livebet works with a number of trusted third-party services — such as payment gateways, game providers, and KYC verification agencies. These partners receive only the data necessary to provide their services and are bound by the same privacy standards.
Legal Obligation
We may be required to disclose information in response to court orders, regulatory requests, or legal investigations. In such cases, we share only the minimum information necessary.
Business Transfer
If livebet is ever acquired or merged with another entity, your information may be transferred to the new organisation. However, the terms of this Privacy Policy will continue to apply.
Our commitment: livebet will never sell or transfer your data to marketing companies, data brokers, or advertising networks. This is a core, non-negotiable part of our policy.
6. Cookie Policy
Livebet's website and app use cookies to function properly. Cookies are small text files stored in your browser or on your device.
Cookie Types
| Cookie Types |
Purpose |
Can Be Disabled? |
| Essential Cookies |
Login, session, and security |
No (required) |
| Performance Cookies |
Remembering language and preferences |
Yes |
| Analytics Cookies |
Site Usage Analytics |
Yes |
| Marketing Cookies |
Showing relevant offers |
Yes |
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
7. Data Security Measures
Livebet uses multi-layered security to protect your data, maintaining the highest standards on both technical and organisational fronts.
- 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
- Password hashing: Passwords are never stored directly — only their hashed values are kept.
- Two-Step Verification: Additional verification is mandatory for sensitive operations.
- Regular Security Audits: Regular audits conducted by third-party specialists.
- Restricted Access: Only authorized personnel can access specific data.
- Data Backup: Regular encrypted backups are maintained.
No method on the internet is 100% secure. If you suspect any security issue, please report it immediately to support@livebet.fun.
8. Data Retention Period
Livebet retains your data only for as long as necessary. Once no longer needed, it is securely deleted or anonymised.
| Data Type |
Retention period |
| Account information |
5 years after account closure |
| Transaction Records |
Minimum 7 years as required by law |
| KYC documents |
5 years after the end of the relationship |
| Customer support conversations |
3 years |
| Technical logs |
12 months |
| Marketing Preferences |
Until consent is withdrawn |
9. Your Rights
You have specific rights over your personal information. livebet respects these rights and responds to requests as promptly as possible.
Right to Access
You may request to see what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to erasure
Under certain conditions, you may request that your data be deleted.
Right to Restrict Processing
You may request that the use of your data be restricted while an investigation is ongoing.
Right to Data Portability
You may request your data in a structured, portable format.
Right to Object
You may object to your data being used for marketing or any other purpose.
To exercise these rights, email us at support@livebet.fun. We typically respond within 30 days. For complex cases, it may take longer — you will be notified if so.
10. Children's Privacy
Livebet is strictly for users aged 18 and above. We do not knowingly collect any data from anyone under the age of 18.
If we become aware that information has been collected from a minor, that data will be deleted immediately and the account will be closed.
If you believe a minor is using livebet, please notify us immediately.
11. Changes to the Privacy Policy
Livebet may update this Privacy Policy when necessary. If changes are made:
- The "Last Updated" date at the top of this page will be changed accordingly.
- You will be notified at your registered email address of any significant changes.
- Continued use of our services after any changes will be considered acceptance of the updated policy.
Make a habit of checking this page regularly to stay up to date with the latest information.